As a global B2B platform, AllChinaBuy maintains strict policies to ensure fair trade and user security. Violating platform rules may result in account restrictionsaccount suspension. This guide outlines critical prohibitions and tips to protect your account.
High-Risk Behaviors That May Lead to AllChinaBuy Account Suspension
- Listing counterfeit products: Uploading items with trademarked keywords or replicas violates intellectual property laws.
- Prohibited order requests: Any transaction involving illegal/restricted items (weapons, drugs, etc.) will trigger immediate ban risks.
- Payment circumvention: Attempting to move transactions off-platform for fee avoidance.
- Fake reviews/transactions: Artificially inflating ratings through coordinated purchases.
How to Avoid Account Limitations
- Keyword compliance: Never use brand names incorrectly (e.g., "like AirPods" for unbranded earbuds).
- Pre-verify listings: Check AllChinaBuy's prohibited items list
- Document communications: Keep order-related chats within the platform to prevent disputes.
- Monitor complaints: Resolve buyer issues promptly to avoid accumulated reports.
⚠ Emergency Measures If Account Gets Restricted
- Submit appeal via official support channel Only
- Remove violating content immediately
- Provide authentic business licenses if requested
The Complaint Prevention Checklist
| Risk Factor | Prevention Method | Platform Policy Reference |
|---|---|---|
| Trademark infringement | Use generic product descriptors unless authorized | Section 8.3 |
| Shipping delays | Update realistic delivery timelines | Section 11.7 |
| Quality disputes | Upload detailed product videos/images | Section 5.1 |