Joyagoo: How to Request a Second QC Check Before Shipping
Extra Assurance Through Quality Control Re-Check
At Joyagoo, we understand that quality assurance is paramount for our buyers. While our standard Quality Control (QC) process is thorough, we offer an additional layer of confidence for those who want extra peace of mind. Buyers can request a second QC check before their order is shipped. This tutorial will guide you through the simple process of contacting our QC support team and reviewing the second set of images.
Step-by-Step Guide
Place Your Order and Note Your Request
When placing your order on the Joyagoo website, include a clear note in the "Order Comments" or "Special Instructions" section stating: "Please perform a second QC check before shipping. I authorize any associated fees."
Contact QC Support Directly (If you forgot to add the note)
If you've already placed your order without the note, don't worry. You can contact our dedicated QC support team directly. Send an email to [email protected]
Await Confirmation and Potential Fees
Our QC support team will respond to your request within 24-48 hours to confirm. Please note that a second QC check may involve a small service fee, which will be communicated to you for approval before proceeding.
Review the Second QC Image Set
Once the second inspection is complete, you will receive a new, unique link to a second set of QC images. These photos will be clearly labeled as coming from the re-check.
Log in to your Joyagoo account, navigate to your order history, and look for the new image gallery. Examine these photos carefully for:
- Product details and craftsmanship.
- Any specific concerns you had initially.
- Overall condition and accuracy.
Provide Final Shipping Approval
After reviewing the second set of images, you must give your final approval for shipping. Reply to the QC support email or confirm via your Joyagoo account. If you are not satisfied, this is the time to address any issues before the item leaves our warehouse.
Important Tips
- Be Specific:
- Response Time:
- Communication is Key:
- Response Time: